Open the Premium screen and tap Restore Purchases. Make sure you are signed in to the same Apple ID that bought the subscription.
Need help?
Send technical issues, room or QR problems, billing or restore-purchase questions, and TestFlight feedback here. We usually reply within two business days.
Common help
The host's app must be open and the host must be online. Codes work only while the room exists; closed sessions return "room not found".
Allow camera access in Settings → LetterBlitz, or just type the 6-character code by hand.
Reopen the app — you will rejoin the same room automatically. Answers typed before the disconnect are preserved.
Tap Restore Purchases. If still inactive, send us a screenshot of your Apple receipt by email.
Email us with subject LetterBlitz data deletion and the device identifier from the in-app premium screen.
Contact templates
- Billing:
LetterBlitz billing issue - Bug report:
LetterBlitz bug report - Room sync:
LetterBlitz realtime sync issue - Premium / restore:
LetterBlitz restore purchase - TestFlight:
LetterBlitz TestFlight feedback